Train to become an MII Certified Mediator (online programme)
Unlock Your Mediation Potential with Our Fully Online Certified Programme
Embark on a transformative journey with our fully online, dual-certified mediation programme, accredited by both the Mediators’ Institute of Ireland (MII) and the International Mediation Institute (IMI). Designed for aspiring mediators, our programme offers practical, hands-on training to equip you with the skills needed to resolve conflicts effectively, all from the comfort of your home.
Comprehensive Programme Content Overview
Understanding Conflict Resolution & Mediation
- Conflict types and approaches
- Personal conflict style
- Mediation process and methods
Basic Mediation Skills
- Active and advanced listening
- Self-awareness and respect
- Narrative building and facilitative skills
- Resolution strategies and mediation principles
Dynamics of Conflict Resolution
- Conflict triggers and personality dynamics
- Analysis of workplace and relationship conflicts
- Mediation in different contexts
Advanced Mediation Skills
- Deep listening
- Enabling participants to take ownership
- Unconditional respect and issue framing
- Sustainable resolution techniques
The Classic Mediation Model©
o Application and practical use
o Supervised role-play practice
The Pre-Mediation Process
- Suitability and styles of mediation
- Issue diagnosis, objectivity, and respect
The Mediation Conversation
- Preparation of self, space, and clients
- Establishing ground rules
Legal & Ethical Issues
- MII & IMI Codes of Ethics and Practice
Practical Applications
- Case studies, role-plays, and interactive learning
- Multi-party mediation (workplace, community, family)
- Guest facilitators covering different mediation areas
- Building a mediation profile
- Assessment preparation
- Video learning resources
This programme is ideal for:
- HR professionals
- Lawyers (solicitors and barristers)
- Psychotherapists and social workers
- Accountants and financial advisors
- Managers and team leaders
- School administrators and educators
- Community and social service professionals
- Professionals in career transition
- Fully Online Learning – Participate from anywhere in the world with live, interactive sessions.
- Dual Certification – Achieve recognition from both MII and IMI, enhancing your professional credibility. (Note: MII assessment is conducted in-person with an MII assessor)
- Practical Skill Development – Gain hands-on experience through interactive sessions and role-plays.
- Career Advancement – Open doors to opportunities in mediation across corporate, legal, and community sectors.
- Expert Facilitators – Learn from seasoned mediators with extensive field experience.
- Exclusive Members Area – Gain access to our private members’ area on the website, where you can find additional resources, engage in discussions, and connect with fellow mediation professionals.
- Access to online Forum of current and curated topics
- Dedicated Programme Manager support
- Offline practice sessions with Mentor Coaches
- Access to our Exclusive Members Area
- Programme Materials, roleplays & homework
- Roleplay Videos – breaking down mediation stages
- Resources – articles, guidelines, book and website recommendations, videos with experts (How to Build your Business Profile, The Role of Peace and Dialogue, Elder Mediation, and others), podcasts
- Assessment Guidance and information support
There are no formal entry requirements and potential participants are advised that it is an intensive and very interactive programme.
Booking form to be completed before the programme start date.
Senior trainer, Luke Monahan holds an MSc in Executive Leadership from the University of Ulster/Boston College and an MA in Educational Leadership (NCEA). He is an Advanced Mediator certified by the Mediation Institute of Ireland and a Certified Leadership Coach through the Irish Coaching and Training Institute.
Additionally, he is a Certified Emotional Intelligence and Resilience Practitioner (Eqi Baron 2) and a Certified Working Genius – Team Productivity Diagnostic & INSIGHTS DISCOVERY Debriefing specialist.
He has worked in leadership development on four continents bringing a unique blend of experience, competence and innovation to his work. He has published 14 books in the area of educational practice and social issues. He has facilitated groups from Cabinet members and corporate teams to health professionals and organisational leaders to teachers and students. His approach is engaging, respectful, challenging and creative in order to unearth relevant and sustainable solutions. The more complex the more he likes it!
He is also the founding director of the Mediation Foundation of Ireland and Dynamic Partners.
Senior trainer, William Corless, holds an M.A. in Mediation and Conflict Intervention from NUI Maynooth and has completed executive education in Adaptive Leadership (Harvard Kennedy School), High-Performance Leadership in Teams (Chicago Booth), Organizational Behavior (LSE), Organizational Design (Ashridge), and Intercultural Communication (Notre Dame).
He is an accredited and certified mediator with the Mediators Institute of Ireland, an ACC-accredited coach with the International Coaching Federation. Willim has recently completed the Chief Human Resources Officer (CHRO) Program at Wharton Executive Education.
William also hosts The Workplace Podcast, where he explores all aspects of work life. He engages with top subject matter experts from around the globe, each highly skilled and accomplished in their respective fields. It is regularly in the top 10 downloaded podcasts under Management within Ireland.
Topics include Personal Development, Leadership, Organizational Behavior, Culture, Conflict, High-Performance Teams, Negotiation, Executive Presence, Innovation, and Communication.
MFI use mediation practice coaches to assist with the training including Paul O’Connor and Bebhinn McKinley. We also have a panel of extern assessors.
“I’ve absolutely loved it, it’s been informative and encompasses a lot of knowledge and facts but remained interesting and held my attention all the way throughout. I can honestly say that the programme has altered my way of thinking and speaking to others.”
“If it is what someone is thinking of doing, I would encourage them to follow the programme. It is a very relaxed environment created by the training team, very encouraging and with great guidance on how to hone in on new skills taught in the 60 hours. It sounds like a long training programme, but time flies, because it is enjoyable and because you meet new and like-minded people with an interest in mediation.”
“The programme was really hands-on, I felt supported at every stage of the programme, we were given time to air our concerns, discuss them with the group. Luke and William are excellent programme leaders, they really made everyone feel at ease and the programme content was engaging and interesting.”
“Excellent, great presenters. Huge value from the little, but important tips and techniques.”
Visit our testimonials page here