General Profile
Margaret Bouchier, Director of Advanced Working Solutions Limited, is a leading Irish mediator, facilitator, trainer and investigator. Since 2004, Margaret has mediated complex and sensitive disputes, nationally and internationally, to support organisations, businesses, individuals and families to constructively manage their issues.
The majority of Margaret's cases are from referrals and recommendations, and to the best of her knowledge no mediated agreement that she has helped parties to reach has been set aside, either by the parties themselves or by a third party.
In addition to her casework, Margaret has broad experience in policy development for Irish and international organisations in areas including: safeguarding vulnerable adults; professional practice standards; confidentiality; dignity at work; and ethics in practice. Margaret's clients include public sector and semi-state bodies, private sector organisations – financial services; information technology; service industries; construction; agriculture – small businesses, voluntary organisations and families.
Margaret has contributed to the development of standards in mediation through her roles in The Mediators Institute of Ireland, the Elder Mediation International Network (EMIN) and the Kennedy Institute Workplace Mediation Research Group. In May 2016, Margaret was awarded the EMIN Leadership Award for her contribution to the development of ethics in Elder Mediation.
Mediation Qualifications
- Internationally Accredited Elder Mediator: Elder Mediation International Network: 2012
- International Certification: International Mediation Institute: 2009
- Advanced Member Status: The Mediators Institute of Ireland: 2006
- MII Level II Training: Professional Training in Organisational and Workplace Mediation: UCD: 2004
- MII Level I Training: Conflict Resolution and Mediation Skills Training: UCD: 2003
Education
- Certificate in Contract Law: HarvardX:2020
- MSSc WBL Mediation Studies (Distinction): Queens University Belfast: 2013
- Restorative Practice Training: Terry O'Connell: 2017
- MATA: International Commercial Mediator Retreat: September 2008
- Conflict Coaching: Cinnie Noble: November 2007
- Integrated ADR Organisational Design: Monique Bond: 2006
Relevant Positions
- Advanced Working Solutions Limited: Founder and Director: From 2016
- Erwin Bouchier Professional Solutions: Co-Founder and Principal: 2014 to present
- Working Solutions: Founder and Principal: 2004 to 2016
- Chambers Ireland/Courts Service Business and Commercial Mediation Scheme: September 2015
- The Kennedy Institute: Workplace Mediation Research Group: Co-founder: 2014
- Elder Mediation International Network (EMIN): Executive Member and Ethics Committee Chairperson: 2012 to 2021
- Panel Selection for Civil Liabilities and Courts Act, 2004: The Mediators’ Institute of Ireland: 2005
Roles held within the MII
- Council Member: 2005 - 2012
- Executive Committee Member: 2009 – 2012
- External Communications Director: 2010 - 2012
- Communications Director: 2007 – 2010
- Marketing Committee Chairperson: 2005 - 2006
- Registrar: 2006 - 2007
- Accreditation Policy Committee Member: 2006 – 2011